Someone Who Worked Here for Nearly a Year - Marketing Associate RealPage Employee Review

3.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay was decent for what you do, and my coworkers were great. I have definitely made some lifelong friends. My TL was very understanding and I appreciate everything she did to help us come together as a team.

Cons

I know it's a call center, but the calls can be non-stop some days. You don't always have a chance to catch your breath before the next auto-answered call comes in. You also get reviewed three times a week, which can be stressful at times. Some of the callers can be very rude and disrespectful, despite you trying your best to help them. This can be frustrating since there is nothing you can do except grab a supervisor.

avatar
RealPage Response
9y
Thank you for a very balanced post. First I am glad that the pay was considered decent and you worked with some very good people. Love that. I have sat on these calls and yes sometimes the person on the other end is challenging not only in their questions but how they ask them. SO I have great empathy for what you did while at RealPage. Your advice is sincere and I will pass it along to the Contact Center Leadership Team. Wishing you well in your future endeavors. Sincerely, Kurt Twining

Explore other reviews about RealPage

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

avatar
RealPage Response
4w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

1
avatar
RealPage Response
2w
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
See reviews by: Helpful|Rating|Date|All