There is Potential but maybe not in support. - Anonymous employee RealPage Employee Review

4.0
May 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The department has great potential and there are some good people there. There is oppritunity for growth.

Cons

Management also talks about "growth" but will block you from leaving the department. Let people be great and stop holding people back. RealPage is all about growth within

avatar
RealPage Response
9y
Thank you for your post. I had an opportunity to discuss this post with Chris Karp, who leads our Product Support efforts. He is not aware of anyone being blocked from transferring to another function. In fact, since last year, 9 employees have done just that. I'm sure you are aware of that there is a white board in the area, where anyone can leave feedback anonymously so feel free to use this. Now your Manila comment is not fair. Their Customer Satisfaction score are very close to the US and in many cases the agents exceed them. One thing we are training on is deeper industry knowledge and that is coming on fast. What I 100% agree with you on is the suggestion, listen to your agents. That is spot on and at the heart of any good professional relations. Let me buy you lunch and lets explore all of your good ideas and unlock the potential that you and others have. X4016 Sincerely, Kurt Twining

Explore other reviews about RealPage

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

avatar
RealPage Response
3w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

1
avatar
RealPage Response
1w
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
See reviews by: Helpful|Rating|Date|All