Continuously Improving to Better Serve Customers - Anonymous employee RealPage Employee Review

4.0
Jan 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented team Focus on serving customer Large investment in innovation, improving the customer experience & efficiency Best sales kick off I've seen in my career Opportunities to learn and grow especially with new funding in 2016 to improve staff capabilities

Cons

Organization silos and some managers get in the way of serving our customers to the best of our abilities Organizations often compete in working on the same activities vs. collaborating on a better solution Some managers do not empower their teams - so be sure to understand who you work for and their philosophy if you don't like being micro managed

avatar
RealPage Response
10y
Thank you for your post. We are investing in the future and I too thought the sales kick off was well done with a lot of spark and motivation. As you know we are working hard to consolidate like work to remove the silos of the past and great progress is being made. We are also taking all of our managers through training on how to effectively become better leaders. Were certainly not all the way to bright with everyone, but over time the skills of our managers will rise. Communication is an element that we all expect and need to understand what game we are in, what is our role and how we keep score. Have you been to the new portal. Myrealpageportal.com, its full of a lot of great material and you will see feature stories on a constant basis. All the best. KT

Explore other reviews about RealPage

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

avatar
RealPage Response
3w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

1
avatar
RealPage Response
1w
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
See reviews by: Helpful|Rating|Date|All