Quality in Every Way - Account Representative III RealPage Employee Review

5.0
Jan 29, 2016
Recommend
CEO approval
Business Outlook

Pros

RealPage is real. We have the most superior technology from ease of use to product category. Technology aside, our company is so much more than the products we sell. We are innovators, seeking the latest niche add-on to make our services that much more progressive. We are fun loving- forget a gong- how about a spin on a wheel for $1000 or a trip to Nevis! We are supportive- every market is different and every locality deserves an expert from that area to understand local laws or concerns that may influence their businesses. We are renters and we are Multifamily owners- our employees do own as well but because so many of us actually rent or actually manage property we have a tangible understanding of what could make our clients lives that much better. We are friendly- we want each of our customers and each of their customers to pick up the phone or shoot an email and have a human reply-immediately! From a QAQC perspective we are flawless, not humble but flawless ;).There are zero question marks about the quality of our software and quality of employees. Simply put, we are the Brooks Brothers of PMC SaaS (minus the snootiness.) As a salesperson, we are amongst the most fun and gifted colleagues and support staff out there. We value our accessibility and pride ourselves in our down to earth conversations where honest dialogue is a given and formalities are discouraged- we want to know how to address real needs of real people and real businesses (big or small). We want landlords to be paid as easily as possible by renters who don't have any desire to move and we provide all of the tools needed through cutting edge software to make all of this happen. As an employee, I can brag about our leadership. They are unreal in being so unlike typical buttoned up and deaf leaders. They are on the ground helping touch every deal, fixing hiccups, knowing our names and our families and where we grew up. There is a culture here much like a summer camp for driven adults. The saying is, a happy employee makes a successful company and loyal customers." Check out our stock and you'll see this saying applies to us. More importantly though, as a prospective employee, RealPage has all the bells and whistles of a start up with the added bonus of a meaningful salary. We have weekly meals in the office, an exciting, lively, and supportive culture and better-than-good conference food. Our employees choose to stay extra days after our various conferences to bond with one another and talk shop and everyone is welcomed with open arms to after work events.

Cons

Remote Employees need more invitations to the HQ so that they can feel as united as the HQ team to resources and the culture of the company.

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RealPage Response
10y
Thank you for your post. I'm glad you are having fun in your role. Your advice is spot on and I will personally discuss with the Sales Leadership. In fact I just discussed your post with John Yager. All the best to you. Kurt Twining

Explore other reviews about RealPage

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

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RealPage Response
3w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

1
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RealPage Response
1w
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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