Upbeat relaxed atmosphere. - Propertyware Client Success Manager RealPage Employee Review

4.0
Jan 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Relaxed management style, they give you your space. The people are all nice and supportive. Pay is good. New office has lots of benefits and the atmosphere is very open. You can work anywhere in the office. Great place for young people. There is going to be a cafeteria and a gym onsite at the new office in Richardson.

Cons

Slow to change procedures that are no longer serving them. More concerned with getting new customers than retaining old ones. Health insurance could be better.

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RealPage Response
10y
Thank you for your post. Yes, the new space is going to be great and we move in August. It's going to have an amazing work cafe, 8k sq foot gym, covered parking, etc. You raise an excellent point that quality and ease of use are the cornerstones of building a customer loyalty program. These are two issues that we take very seriously and the good news is our quality continues to improve and so does customer loyalty. We have a new leader in Propertyware, and I know he is very focused on delivering the best product in the market.. As to health insurance, we offer two very competitive plans.Thanks Kurt Twining

Explore other reviews about RealPage

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

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RealPage Response
3w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

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RealPage Response
1w
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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