Worst Job I Ever Had. - Customer Service Representative (CSR) Realtor.com Employee Review

1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits and flexible schedule were nice

Cons

Poor management. Horrible pay. Over the years 4 years I was there I left working the same hours and making, literally, half as much. Constant fear of getting fired. Horrible compensation. Unrealistic work goals. The most stress I have ever dealt with at any job. There is opportunity to move up but the turn over rate for management was not worth it. Employees went from being valued and compensated to just numbers on a screen. Employees were treated horribly.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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