Wasted multiple years at this 3 ring sh*tshow, they lie about everything. - Customer Service Representative (CSR) Realtor.com Employee Review

2.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Kind of okay benefits, previous culture, used to appreciate their grunt workers. Few decent managers

Cons

You can believe the poor reviews. Hideous upper & middle management. If you luck out and get a decent manager who actually helps you, good luck keeping them. Middle & upper management will flat out lie to your face about work from home, pretending to care about managers who harass and bully (and everybody knows it), or anything except their bottom line. Hostile workplace environment & HR doesn’t care. You may notice quite a few former or current HR have left reviews here (for good reason). Your commission structure changes every 5 minutes. They offered seniority benefits and then took them away. Very limited opportunities for advancement, if they even let you apply, which you aren’t even allowed to do if you are on any kind of warning path (this is constantly threatened and/or enforced) due to their constantly increasing and pretty much impossible to meet metrics. You will not even be able to take your breaks comfortably, which is illegal, but they don’t care.

Explore other reviews about Realtor.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very engaging work, amazing peers

Cons

No career progression, promotions/appreciations are hard to get

2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay and opportunity for advancement if you can get on the right projects that will succeed. For the most part I have the tech I need to do my job and my coworkers are really smart capable people who I learn from every day. I feel challenged in my work and that makes me feel engaged and interested in the problems I solve daily. Flexible vacation time and great benefits.

Cons

It can be incredibly chaotic at times, bordering on toxic. People are on edge and passing blame around like a hot potato. Hierarchy, power plays, and territorial politics create land mines for the unsuspecting on any given project— depending on your team or organization you’ll need to tread lightly to survive. They only hire in Austin right now, so any open roles seem to take a long time to fill, but the work still piles on.

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