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Redwood Credit Union

Engaged Employer

Great community impact with strong work-life balance - Back Office Manager Redwood Credit Union Employee Review

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Giving back to our community through my work makes me feel wonderful. Leaders are very honest and open about the work and expectations. Work Life balance for most employees is a big win. Benefits are great and even with increases costs RCU has absorbed those costs and make sure team members do not get hit with those costs. Reviews are 2 times a year which gives employees a chance for bonuses twice a year. (And raises twice a year for hourly employees)

Cons

Sometimes takes a long time to make a decision on hiring We are too big for the approval process in place today. Need to build a structure where not every promotion or movement of staff needs CEO approval. Lower pay than private sector but also a pro because we give back so much to our community.

Explore other reviews about Redwood Credit Union

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Community-centric organization that prioritizes taking care of its members, employees, and the region it operates in.

Cons

No cons at this point in time.

1.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RCU has a strong community-focused mission and many genuinely kind, collaborative people across the organization. The marketing role provides broad exposure to multi-channel campaigns, regulated financial services marketing, product-line support, compliance review, stakeholder management, and campaign execution across digital, print, branch, and direct mail channels. There are meaningful opportunities to own projects, improve processes, and support work that has a direct connection to members and local communities.

Cons

Decision-making can be highly centralized, with many projects requiring multiple layers of approval before they can move forward. Even when strong ideas, momentum, or process improvements start at the team level, progress can slow considerably when approvals escalate through leadership. This can make it difficult to execute efficiently, respond quickly, or feel empowered to move work forward with confidence. Communication, prioritization, and ownership are not always clear, which can create delays and reduce the impact of otherwise capable teams.

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