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Redwood Credit Union

Engaged Employer

Good working conditions, low pay, and strict time off policies - Member Service Representative Redwood Credit Union Employee Review

3.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

RCU offers great products and services that employees can feel good backing. The employees and management have integrity and can be trusted. Service is key here.

Cons

The time off policies in branches are incredibly strict. Working 3 Saturdays a month is required, as well as having rotating days off during the week- which change on a weekly basis, which makes planning life outside of work difficult. Not only does the day off rotate but the start time as well varies from 8:30,8:45,9 and 9:30. If you want to leave work a few hours early, you have to get it approved a month or more in advance usually as well as you have to use your PTO time which accrues very slowly (4 hours per pay period) and is lumped together with sick time which you must keep at least 20 hours "banked" for unexpected events like bereavement or sickness.

Explore other reviews about Redwood Credit Union

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Community-centric organization that prioritizes taking care of its members, employees, and the region it operates in.

Cons

No cons at this point in time.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Giving back to our community through my work makes me feel wonderful. Leaders are very honest and open about the work and expectations. Work Life balance for most employees is a big win. Benefits are great and even with increases costs RCU has absorbed those costs and make sure team members do not get hit with those costs. Reviews are 2 times a year which gives employees a chance for bonuses twice a year. (And raises twice a year for hourly employees)

Cons

Sometimes takes a long time to make a decision on hiring We are too big for the approval process in place today. Need to build a structure where not every promotion or movement of staff needs CEO approval. Lower pay than private sector but also a pro because we give back so much to our community.

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