Does Redwood Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Redwood Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Redwood Credit Union. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Redwood Credit Union?

81% of Redwood Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Redwood Credit Union 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Redwood Credit Union?

Member Service Representative (6) , Manager (4) , Bank Teller (3) , Loan Officer (3) , Management (3) , Member Service Associate (3) , Senior Member Service Representative (3) , Anonymous (2) , Back Office (2) , Marketing Data Analyst (2) , Member Relationship Specialist (2) , Member Service Center Representative (2) , Network Engineer (2) , Python Developer (2) , Vice President (2)

What are the pros of working at Redwood Credit Union according to real employee reviews?

"Great culture, community, and structure for new employees." ((in 14 reviews)); "Hard working teams of kind, smart and committed people." ((in 9 reviews)); "Good benefits, holidays" ((in 8 reviews)); "Senior leadership are generally available for feedback from employees." ((in 6 reviews)); "Training is good." ((in 4 reviews))

What are the cons of working at Redwood Credit Union according to real employee reviews?

"They pay could be better." ((in 4 reviews)); "workers, management allows employees to work on the slower side." ((in 4 reviews)); "Upper management is not smart enough" ((in 2 reviews))

What are the top reviewed Redwood Credit Union locations?

Santa Rosa , Napa , San Francisco , Sonoma , New York , Rohnert Park , Sebastopol , Ukiah

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Redwood Credit Union reviews

Teller at San francisco Market St. Branch - Anonymous employee Redwood Credit Union Employee Review

1.0

Apr 14, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, close to Bart station

Cons

Dysfunctional branch manager, not knowledgeable of branch operations and procedures, go around the branch like a lunatic checking people's pockets to make sure nobody has a cell phone with them. Cell phones not allowed policy taken to a different level at Redwood Credit Union San Francisco branch, at the point that generates a hostile working environment and a violation of your privacy. Not a clue about managing, or having some sort of respect for employees, lately focusing only on sales and not on the members, not too different than working for a big bank like Citibank or Wells Fargo.

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5.0

Jun 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Community-centric organization that prioritizes taking care of its members, employees, and the region it operates in.

Cons

No cons at this point in time.

5.0

Jun 22, 2026

Back office manager

Recommend

CEO approval

Business Outlook

Pros

Giving back to our community through my work makes me feel wonderful. Leaders are very honest and open about the work and expectations. Work Life balance for most employees is a big win. Benefits are great and even with increases costs RCU has absorbed those costs and make sure team members do not get hit with those costs. Reviews are 2 times a year which gives employees a chance for bonuses twice a year. (And raises twice a year for hourly employees)

Cons

Sometimes takes a long time to make a decision on hiring We are too big for the approval process in place today. Need to build a structure where not every promotion or movement of staff needs CEO approval. Lower pay than private sector but also a pro because we give back so much to our community.

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Jobs at Redwood Credit Union

Automation Analyst II

Member Service Associate

Financial Assistance Representative I (Collections Representative)

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Teller at San francisco Market St. Branch - Anonymous employee Redwood Credit Union Employee Review

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