Pros
Best of the best employees and co-workers here. Most non executive employees are hard workers and want to do the right thing. Very helpful, polite and servant hearted. Working conditions are beautiful, clean. Community presence is strong and RCU is a well respected financial institution in the North Bay.
Cons
The pay is very low - almost below market for most. I remember being turned down for trying to pay a new hire .10 cents more per hour. This CU was lauded for having the highest ROI in the nation out of all CU's - use that to pay your employees more. Efficiency ratio is applauded at about 50% which kills employees. The best ones are burnt out due to tons of manual, non-automated reporting and management by crisis. Lots of money is poured back to the non-profit and Membership but employees are often overlooked, underpaid, and not valued by executives. There is an extreme focus on being "perfect" and never tarnishing the brand.