Does Redwood Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Redwood Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Redwood Credit Union. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Redwood Credit Union?

81% of Redwood Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Redwood Credit Union 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Redwood Credit Union?

Member Service Representative (6) , Manager (4) , Bank Teller (3) , Loan Officer (3) , Management (3) , Member Service Associate (3) , Senior Member Service Representative (3) , Anonymous (2) , Back Office (2) , Marketing Data Analyst (2) , Member Relationship Specialist (2) , Member Service Center Representative (2) , Network Engineer (2) , Python Developer (2) , Vice President (2)

What are the pros of working at Redwood Credit Union according to real employee reviews?

"Great culture, community, and structure for new employees." ((in 14 reviews)); "Hard working teams of kind, smart and committed people." ((in 8 reviews)); "Great benefits." ((in 6 reviews)); "Senior leadership are generally available for feedback from employees." ((in 5 reviews)); "Nice people, easy parking, competitive pay" ((in 4 reviews))

What are the cons of working at Redwood Credit Union according to real employee reviews?

"workers, management allows employees to work on the slower side." ((in 4 reviews)); "Upper management is not smart enough" ((in 2 reviews))

What are the top reviewed Redwood Credit Union locations?

Santa Rosa , Napa , San Francisco , Sonoma , New York , Rohnert Park , Sebastopol , Ukiah

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Redwood Credit Union

Redwood Credit Union reviews

Great Company / A lot to learn - Senior Member Service Representative Redwood Credit Union Employee Review

4.0

Sep 8, 2022

Senior member service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and competitive pay compared to the majority of similar positions in Sonoma County. On site cafe Very friendly, supporting, and welcoming leadership.

Cons

Very Compliance driven. You're behind a dektop on the phone all day interacting with people. There is never a slow day in this environment. In order to request days off, you must have enough sick-paid hours to cover that shift. (you receive a certain amount of sick day hours bi-weekly). So, if you don't have sufficient sick hours to cover that shift, you're requested day off will be denied. You're on rotating shifts. So, some days you'll start anywhere from 7-9:30 AM, Plus you are required to work every other Saturday.

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5.0

Jun 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Community-centric organization that prioritizes taking care of its members, employees, and the region it operates in.

Cons

No cons at this point in time.

5.0

Jun 22, 2026

Back office manager

Recommend

CEO approval

Business Outlook

Pros

Giving back to our community through my work makes me feel wonderful. Leaders are very honest and open about the work and expectations. Work Life balance for most employees is a big win. Benefits are great and even with increases costs RCU has absorbed those costs and make sure team members do not get hit with those costs. Reviews are 2 times a year which gives employees a chance for bonuses twice a year. (And raises twice a year for hourly employees)

Cons

Sometimes takes a long time to make a decision on hiring We are too big for the approval process in place today. Need to build a structure where not every promotion or movement of staff needs CEO approval. Lower pay than private sector but also a pro because we give back so much to our community.

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Jobs at Redwood Credit Union

Member Service Center Representative (Call Center)

Financial Assistance Representative I (Collections Representative)

Financial Assistance Representative I (Collections Representative)

Insurance Representative

Investment Coordinator

Redwood Credit Union reviews FAQs

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Redwood Credit Union

Great Company / A lot to learn - Senior Member Service Representative Redwood Credit Union Employee Review

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