Does Redwood Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Redwood Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Redwood Credit Union. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Redwood Credit Union?

81% of Redwood Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Redwood Credit Union 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Redwood Credit Union?

Member Service Representative (6) , Manager (4) , Bank Teller (3) , Loan Officer (3) , Management (3) , Member Service Associate (3) , Senior Member Service Representative (3) , Anonymous (2) , Back Office (2) , Marketing Data Analyst (2) , Member Relationship Specialist (2) , Member Service Center Representative (2) , Network Engineer (2) , Python Developer (2) , Vice President (2)

What are the pros of working at Redwood Credit Union according to real employee reviews?

"Great culture, community, and structure for new employees." ((in 14 reviews)); "Hard working teams of kind, smart and committed people." ((in 9 reviews)); "Good benefits, holidays" ((in 8 reviews)); "Senior leadership are generally available for feedback from employees." ((in 6 reviews)); "Training is good." ((in 4 reviews))

What are the cons of working at Redwood Credit Union according to real employee reviews?

"They pay could be better." ((in 4 reviews)); "workers, management allows employees to work on the slower side." ((in 4 reviews)); "Upper management is not smart enough" ((in 2 reviews))

What are the top reviewed Redwood Credit Union locations?

Santa Rosa , Napa , San Francisco , Sonoma , New York , Rohnert Park , Sebastopol , Ukiah

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Redwood Credit Union

Redwood Credit Union reviews

Generally positive, with some questionable policies - Anonymous employee Redwood Credit Union Employee Review

2.0

Apr 18, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

RCU has a reputation as a great financial institution and employer in the region it serves. The organization is generally well-run and has an incredible impact in the community. Health benefits are solid. Opportunities for advancement and transfers within the organization. Most employees are hourly, so no overtime is expected. Reviews and bonuses every 6 months. Senior leadership are generally available for feedback from employees.

Cons

401(k) match is on a gradual 5-year vesting schedule. Hybrid work is not available for the first 6 months of employment, and even after that, it is incredibly restrictive regarding travel or time/day flexibility (employees are only allowed to work remote from their homes - nowhere else - only on designated days of the week). Executives are perhaps too involved in some day-to-day operations and tend to micromanage the entire organization. At times, there's a culture of being "better than everyone else." DEI initiatives are lacking at best, but may as well be nonexistent. Legacy thinking and inefficient operations plague the organization. Tech stack is fragile and runs on some incredibly old technology. Zero options for full remote work.

Redwood Credit Union Response

We appreciate hearing your perspective on what we are doing well and opportunities we should re-explore. Redwood Credit Union is on an amazing growth journey, and our DEI committee is continuing to work diligently to expand our existing program. In an economy where businesses have been adversely impacted financially, we take pride in offering a competitive compensation and benefits package as well as offering team member flexibility with hybrid schedules.

Explore other reviews about Redwood Credit Union

5.0

Jun 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Community-centric organization that prioritizes taking care of its members, employees, and the region it operates in.

Cons

No cons at this point in time.

5.0

Jun 22, 2026

Back office manager

Recommend

CEO approval

Business Outlook

Pros

Giving back to our community through my work makes me feel wonderful. Leaders are very honest and open about the work and expectations. Work Life balance for most employees is a big win. Benefits are great and even with increases costs RCU has absorbed those costs and make sure team members do not get hit with those costs. Reviews are 2 times a year which gives employees a chance for bonuses twice a year. (And raises twice a year for hourly employees)

Cons

Sometimes takes a long time to make a decision on hiring We are too big for the approval process in place today. Need to build a structure where not every promotion or movement of staff needs CEO approval. Lower pay than private sector but also a pro because we give back so much to our community.

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Jobs at Redwood Credit Union

Member Service Center Representative (Call Center)

Member Service Associate

Member Service Associate

Member Relationship Specialist

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Redwood Credit Union

Generally positive, with some questionable policies - Anonymous employee Redwood Credit Union Employee Review

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