Management needs improvement - Customer Protection Associate Remitly Employee Review

4.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Pay Good Office Good Peers

Cons

Power Tripping Management Needs Improvement

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Remitly Response
2y
Thank you for sharing your review and highlighting some of Remitly's positive aspects, such as competitive salaries, a pleasant office environment, and great peers. We're glad to hear that these elements have contributed positively to your experience with us. We take your concerns about management issues seriously and want to hear more about your experience to help us learn and grow. Please consider contacting us at hr@remitly.com to provide additional feedback. Your insights are invaluable as we strive to provide a positive work environment for our team members. Thank you for your contributions during your time with us, and we wish you all the best in your future endeavors.

Explore other reviews about Remitly

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture smart coworkers free meals great leadership high growth

Cons

work-life balance has been getting worse over the years career development path is not clear recent frequent layoffs made people upset

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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