Toxic management leads to a hostile work environment - Customer Service Representative Rent-A-Center Employee Review

1.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing but getting weekly pay

Cons

Store manager very unprofessional. Telling others even outside of work about my protected personal medical records to mutual acquaintances. Talks negatively about all employees to the other employees when they aren’t around and calls other stores to talk about them. I had to quit it got so bad.

Explore other reviews about Rent-A-Center

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Ok job, staff made it fun, and I was able to win contests that allowed me the ability to buy certain items which helped make my house a home

Cons

Work life balance is nonexistent

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