ReputationDefender is not a fun place to work. - Anonymous employee Reputation Employee Review

1.0
Apr 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ReputationDefender has some terrific people, and some not-so-terrific people on staff. The people that know what they are doing, and are passionate about the work they do, make coming to work worthwhile. The company hosts lunch every other Friday, which is a nice perk, especially if you are on the payroll there and barely scraping by. The office space is kind of nice, if not a little sterile and a "made for TV" Internet startup space (i.e., converted warehouse space in an office park next to some train tracks in a dodgy part of town). Oh, they also have a basketball hoop.

Cons

Upper management does not care about or respect the people that are doing the work for them. All of the directors seem perfectly content to push ungodly amounts of work and ridiculous deadlines on their employees while the directors themselves jet around the world and hold half day business lunches with potential investors. Corporate culture is all top-down, with little or no say as to how things should and could be improved on any level. Directors are rude to managers, who in turn pass the buck along to the lower level employees. A culture of secrecy pervades, fear and intimidation are the order of the day.

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

avatar
Reputation Response
2w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

avatar
Reputation Response
2d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
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