From Temp to Team Lead - Managed Response Coordinator Reputation Employee Review

3.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Extremely friendly atmosphere. Great benefits. Free lunch provided multiple times a week. Free Snacks everyday. Amazing HR and Admins. Beautiful office with top of the line amenities. Flexible schedules and great PTO/Sick time. On-boarding is great and seamless for the most part.

Cons

Company has a history of out-sourcing via temp agencies off-shores and domestically (hard to become a full-fledged employee at the entry level). Terrible off-boarding process. Unprofessional executives, management, and leadership. Growth is difficult without maintaining a friendship with the shot-callers. Very likely to conduct layoffs even though they have stated numerous times to be against it.

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Reputation Response
3y
Thank you for taking the time to review Reputation! We are thrilled that you have so many pros working at Reputation. We appreciate your feedback, but would love to learn more. We encourage you to set up some time to speak with your HR Business Partner to go into more detail on the offboarding process, management, and growth concerns. Thank you for your continued contributions towards the success of our business!

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

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Reputation Response
2w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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Reputation Response
3d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
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