Toxic environment. Beware! - Anonymous employee Reputation Employee Review

1.0
Feb 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing really to put in here.

Cons

The company has made drastic changes all for the worse! There is no company culture. Lack of transparency. NO communication whatsoever. Top management leave you in the dark! If you're based in AZ lots of opportunities but if you're based in Redwood City, people are dropping out like flies. Far worse than the sinking of the Titanic. Cheap labor too! Call center environment.

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Reputation Response
10y
I am sorry to hear you are not having an ideal experience at Reputation.com. We are very excited with the changes that have taken place in the last few months - specifically that we've finished building a world class executive team to run our Enterprise business, and that we've carved out a separate entity to ensure our Consumer division continues to be successful with their own brand and identity facing our consumer client base. If you would like to discuss your situation more specifically, I would be happy to help improve your engagement and experience, so please don't hesitate to reach out. We hope things improve for you!

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

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Reputation Response
2w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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Reputation Response
3d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
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