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Residential Transitions

Engaged Employer

So-so - Mental Health Practitioner Residential Transitions Employee Review

4.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

My manager is very accommodating and understanding towards the staff. They always make sure that the clients are well-cared for, and I feel like the pay, on a baseline level, is generally equated to the work that is being done. Also I do enjoy working with clients and I feel like I have made a difference within this community.

Cons

Despite my previous comments about my manager and pay, I have heard that other managers are not of the same standard and do not treat their clients with the same respect. Also we are always short staffed. I don't know if there has been a minute since I started working at RTI, where we haven't been short-staffed. There also isn't a lot of initiative that the managers are making to hire more people. The pay, while it's good when it's a easy day, does not make up for the long hours I spend past clock-out time managing symptomatic clients, updates, data collection, and many other tasks.

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Residential Transitions Response
1y
Thank you for providing your feedback and sharing both the positive and challenging aspects of your experience. We’re pleased to hear that you find your manager accommodating and understanding, and that you feel you are making a difference within the community. However, we are concerned to learn about the inconsistencies in management and the ongoing staffing challenges you’ve described. It’s important to us that all our managers uphold the same high standards of care and respect for clients, and we are committed to addressing any discrepancies. Additionally, we recognize the impact that understaffing and long hours can have on our team members, and we are actively working to improve our hiring processes and staffing levels. Your feedback about pay and the additional tasks beyond regular hours is valuable, and we will review our policies and practices to better support our staff and address these concerns. Thank you for your dedication to our clients and for your contributions to Residential Transitions. We appreciate your insights and will use them to continue improving our work environment and support systems

Explore other reviews about Residential Transitions

5.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at RTI has been an incredibly rewarding experience. As a Waiver Case Manager, I feel truly connected to the organization's mission and values. RTI is genuinely passionate about the work we do and the people we serve. Every day, I see firsthand how committed the entire team is to putting clients first and making a meaningful difference in their lives. I feel fortunate to work alongside such dedicated, compassionate colleagues. The staff here are not only highly skilled but also genuinely kind and supportive. My manager is amazing, approachable, encouraging, and truly invested in both my professional growth and personal well-being. Another huge advantage of working at RTI is the excellent work-life balance. I appreciate the flexibility to work remotely, which has allowed me to better balance my personal and professional life. RTI also offers generous PTO, which shows they truly value the well-being of their employees. RTI fosters a positive, mission-focused culture where the work we do feels purposeful and impactful. It's inspiring to be part of an organization that lives its values every day. If you are passionate about helping others and want to be part of a supportive, client-centered team with outstanding flexibility and benefits, RTI is an incredible place to grow your career!

Cons

Working with cases at times with sad pasts.

2.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Clients and staff are great

Cons

No professionalism whatsoever. Everything is done with total urgency and no actual support, and nothing can be done correctly.

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Residential Transitions Response
6mo
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you valued our clients and team. We recognize the importance of strong communication, professionalism, and thoughtful change management, and we continue to work on improving these areas as we grow. We wish you the best in your future endeavors.
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