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Residential Transitions

Engaged Employer

RTI Does Not Care - Case Worker Residential Transitions Employee Review

1.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

The clientele of RTI are some of the most kind hearted individuals in need of assistance. It is a shame that the company cares so little for them.

Cons

RTI does not care about you or their clientele. Over my year at RTI I was subject to constant case load additions and changes that were highly traumatic to my clients. Overtime was expected but rarely was paid out. The company will constantly have you stay extended hours with clients only to deny you overtime. Additionally, as soon as any client would become attached to you they would make sure to take you off their case load and replace them with 3 new clients. I heard horror story after horror story about previous clients getting new case workers that knew nothing about the position and were unable to assist with even the most basic of tasks. I finally quit RTI after they swindled me into performing an additional 5 hours of OT on one night only to state they could not afford me the OT that was promised. They are a disgrace of a company and do not deserve your skillset.

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Residential Transitions Response
1y
Thank you for taking the time to share your thoughts about your experience at Residential Transitions. We appreciate your dedication to our clients and understand that the work can be challenging. We are concerned to hear about your experience with unpaid overtime, as it is our policy to fully reimburse OT as required. Our HR office has no records of any unpaid overtime, which suggests that this issue may not have been brought to their attention. We encourage you to contact HR directly to ensure that you receive the compensation you are entitled to. While we strive to support both our staff and the individuals we serve, we recognize that not every experience is perfect. We empathize with your concerns regarding caseload changes and overtime expectations. Please know that we are committed to continuous improvement and will look into your feedback to ensure we are providing the best possible environment for our team and our clients. We appreciate your contributions during your time here and wish you all the best in your future endeavors. Thank you for your insights!

Explore other reviews about Residential Transitions

5.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at RTI has been an incredibly rewarding experience. As a Waiver Case Manager, I feel truly connected to the organization's mission and values. RTI is genuinely passionate about the work we do and the people we serve. Every day, I see firsthand how committed the entire team is to putting clients first and making a meaningful difference in their lives. I feel fortunate to work alongside such dedicated, compassionate colleagues. The staff here are not only highly skilled but also genuinely kind and supportive. My manager is amazing, approachable, encouraging, and truly invested in both my professional growth and personal well-being. Another huge advantage of working at RTI is the excellent work-life balance. I appreciate the flexibility to work remotely, which has allowed me to better balance my personal and professional life. RTI also offers generous PTO, which shows they truly value the well-being of their employees. RTI fosters a positive, mission-focused culture where the work we do feels purposeful and impactful. It's inspiring to be part of an organization that lives its values every day. If you are passionate about helping others and want to be part of a supportive, client-centered team with outstanding flexibility and benefits, RTI is an incredible place to grow your career!

Cons

Working with cases at times with sad pasts.

2.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Clients and staff are great

Cons

No professionalism whatsoever. Everything is done with total urgency and no actual support, and nothing can be done correctly.

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Residential Transitions Response
6mo
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear you valued our clients and team. We recognize the importance of strong communication, professionalism, and thoughtful change management, and we continue to work on improving these areas as we grow. We wish you the best in your future endeavors.
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