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Restaurant Associates

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Great Pay, Horrible Management - Caterer Restaurant Associates Employee Review

3.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Pays exceptionally well, however the worker must be willing to work long hours and be able to maintain a professional attitude when dealing with clients. Gave me great experience with bar tending and customer satisfaction.

Cons

Working from Philadelphia, there is absolutely no connection from the main offices, located in New York. The decentralization has both pros and cons, but the cons far outweigh the pros. There are on site 'captains' to report to, and HR representatives are always available on call in New York. Just lack of a Philadelphia office is detrimental to cultivating a comfortable work environment, which RA strives to achieve.

Explore other reviews about Restaurant Associates

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good leaders and fellow associates

Cons

Long hours and long days

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

If you work the right contract the holiday schedule is nice. Never ending supply of company branded temu quality merch as gratitude for a job well done.

Cons

Tend to make knee jerk reactions in management. Upper management support is performative. Endless half useful meetings that should be emails given they tout a great work life balance but bog you down in processes that change weekly. Merit increases are measly at best. Required 50 hr work week but it’s frequently 55-60. Vacation and sick time are taken in half day intervals so leaving an hour early results in a half day loss. No real system allowing breaks for lunch. I was told i could sit down for 15 mins at the end of lunch service to eat but that is seldom achievable. HR will throw you under the bus given the first opportunity and will not support you when dealing with problematic employees. Management turnover is extremely high.

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