Customer Service Representative - Anonymous employee ResultsCX Employee Review

2.0
Jul 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, customers, some supervisors, shift I worked.

Cons

Management, pay, favoritism, no benefits or compensation, work environment, unsanitary working conditions

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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