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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      Terrible - Customer Service Representative (CSR) ResultsCX Employee Review

      1.0
      Jul 22, 2016
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent work available. More cons- Favoritism Lack of respect from higher management Work schedule switching constantly. I had three different schedules within a 4 month period.

      Cons

      Inconsistent with pay. Technical difficulties. No training on specific procedures preferred by clients. Penalized regardless of notice given for absence.

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      3.0
      Jul 12, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flex schedule and Daily Pay options

      Cons

      Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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