Customer service Representative - Anonymous employee ResultsCX Employee Review

1.0
Dec 7, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good vending machines............................................................................nothing else this place needs to be shut down permanently

Cons

Everything!! If you are a hard worker you are ignored and overlooked. You get in trouble for the most trivial things. But it's OK for supervisors and upper management to do drugs, even sell them, and go to jail over it and still have their jobs. But if you are a little late from break, its a write up. There is no such thing as confidentiality there, HR will tell your business so will upper management including the VP. So if you are an ex con, felon, or drug dealer, this is the place for you!

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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