Great Environment Poor Benefits and Salary - Customer Service Representative ResultsCX Employee Review

2.0
Jun 2, 2017
Recommend
CEO approval
Business Outlook

Pros

lots of training. good for new hire you will develop your skills

Cons

no increase even if you handle lots of lob's

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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