employees satisfaction and work conditions - Agent ResultsCX Employee Review

4.0
Nov 22, 2017
Recommend
CEO approval
Business Outlook

Pros

very nice very professional and upbeated

Cons

I did not find any cons

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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