Thankful - Customer Service Representative ResultsCX Employee Review

3.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

This is my first center. So im very thankful for the opportunity given. The learning and experiences are priceless. It allows me to confident. And boost my esteem. I had a new career in life. Had new friends. And was able to support my family.

Cons

These may differ from LOB's no fix monthy incentives. And now on my TELCO account its so hard to get the P4P. No increase yearly as what they had promised at the begining of hire.

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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