Quality analyst - Anonymous employee ResultsCX Employee Review

4.0
May 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary was good. It helps me and my family

Cons

environment was really a toxic one

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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