Abysmal - Anonymous employee ResultsCX Employee Review

2.0
Jul 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New hire welcome kit provided

Cons

There was too much office politics. If you are not friends with the director or manager, regardless of how good you are you will not get acknowledged or promoted. Too low salary with very little to no increase and poor health benefits

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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