Headed in the wrong direction with no signs of course correcting - Vice President Operations ResultsCX Employee Review

Poor employee benefits (e.g. no 401K despite claim, poor medical coverage for excessive premium cost) Toxic corporate environment putting everyone at odds and self preservation mode limiting collaboration and teamwork Employee empowerment, autonomy, and the fearlessness to fail by taking risk has diminished significantly leading to micromanagement, stagnation of growth/profitability Communication of Vision (Not to be confused with financial targets and key objectives - that's clear) No investment in employee development