Company in general - Customer Service Associate ResultsCX Employee Review

4.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly supervisor and O.M.'s and environment.

Cons

Politics everywhere, its very evident.

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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