Overworked and underpaid - Licensed Health Insurance Agent ResultsCX Employee Review

2.0
Oct 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Job security. You’ll basically keep a job as long as you show up to work.

Cons

Licensed agents are expected to not only work for LESS than the average hourly rate of a licensed agent , but they are also expected to do the work of multiple agents. There is something new to learn almost every day and management doesn’t seem to be informed; resulting in confused and miseducated agents. There is a short list of “criteria” that have to be met in order to qualify for your bonus. Although the enrollments are rightfully yours. This criteria is subject to change at any time.

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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