stressful job - Customer Service Representative ResultsCX Employee Review

2.0
Oct 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The working hours are good and they give you 2 15min breaks and 30min lunch.

Cons

When they put you through a 4 week training but the trainer calls out for a whole week, so all your told to do is sit there and watch videos for your whole shift.

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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