Customer Service Representative - Anonymous employee ResultsCX Employee Review

5.0
Mar 18, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the environment, fun people to work with

Cons

nothing that bothers me to report

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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