Results too tightly wound - Anonymous employee ResultsCX Employee Review

3.0
May 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good customer service experience on the phones

Cons

Management pushes down instead of up when worker bees bring concerns. We are implicitly considered untrustworthy with paper and pens.

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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