Its a nice place to work - Customer Service Representative ResultsCX Employee Review

5.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly and I've liked my experience so far

Cons

The onbording was very messy, and was promised things that didn't received like a higher pay, but this was because they use a horrible third party company to hire

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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