Horrible - Customer Service Representative ResultsCX Employee Review

1.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I don't have anything nice to say. It started and ended badly.

Cons

Unorganized, they have no idea how to use the systems they are supposed to train you to use. They will recruit you saying it's an exciting position like Disney or Hulu, only to throw you into health insurance where they have the need. They pay little to nothing.

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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