Exhausting - Phone Representative ResultsCX Employee Review

3.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

They had a great load of cool activities to get to know your peers and win gift cards. Plus I had a great and I mean GREAT manager who made me stay a couple of months extra, she was very understanding, when my cat almost died and I had to drive her to the vet she vouched for me to take the day off.

Cons

The work load was insane and I burned out quickly

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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