It ok - Customer Service Representative ResultsCX Employee Review

2.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

I get to work from home

Cons

I don't know if this is results CX policy or the client but they prefer you to restrict you restroom usage to your 2 15min breaks and 30 min lunch.

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3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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