Not So Happy Former Employee - Customer Service Representative ResultsCX Employee Review

3.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Some teammates are very supportive, management is okay

Cons

The primary client for this location is horrible. They think so little of their contractors and was literally trying to fire me for the same thing their direct employees were doing to me while they had no repercussions. Very unprofessional people. Some of their staff members are also very rude and unprofessional. The benefits are garbage. It needs to be easier to switch clients. I’ve also tried multiple times since leaving the company to get my tax documents for my last year there and I STILL HAVEN’T REVIEWED THEM! I need them ASAP for me to be able to get important stuff that I need.

Explore other reviews about ResultsCX

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flex schedule and Daily Pay options

Cons

Metrics are tied to commissions and top agents are leaving Leadership keeps changing, the new commission targets are impossible to hit, and management only answers when it's convenient for them

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