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Retool

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Retool reviews

Support engineer pay - Support Engineer Retool Employee Review

4.0
Nov 8, 2024
Support engineer
Recommend
CEO approval
Business Outlook

Pros

Great benefits and perks! Also management is great and have excellent relationships with the team

Cons

The role can be exhausting as we do far more work than your average support engineer. It’s basically a dev ops role without the pay and we’re expected to do things for customers that are far out of the scope of the role

Explore other reviews about Retool

5.0
Jun 23, 2026
Software engineer
Recommend
CEO approval
Business Outlook

Pros

Fast pace, with plenty of opportunity to work with modern tooling, supportive culture, and solid engineers

Cons

Retool’s in the middle of a transformation into the world of AI-driven app building and it’s caused its fair share of attrition. But, at least there’s strong buy-in across the company at this point

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s hard to find a company that seems to genuinely care about their employees. Leadership and frontline listens if you explain context and present solutions to challenges. Sales org is strong. Solid partner strategy. Product teams leaned in and listening. Flexible and supportive work life balance. And a really interesting and exciting direction in term of product market fit. Good benefits.

Cons

Calendars get busy fast during the day. Lots of competing priorities because we’re trying to compete with an ever changing market.

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