Eng fwd company with no clear sales strategy - Sales Retool Employee Review

1.0
Jan 16, 2025
Recommend
CEO approval
Business Outlook

Pros

-Free food is legit they offer a ton, and it's decent quality -SF and NYC offices have nice interiors -Tech setup is super flexible and accommodating, they will get you whatever you need

Cons

-ENG is leading the way with almost no product folks, so the product is just hacked into what any customer requests. The road map is nonexistent -Sales leadership clearly just talks around the CEO since he isn't a sales expert, while they push failing ideas in and confuse him -No consistency in how anything is done, from pricing to how we engage with leads -Most of us are struggling to hit our numbers every quarter while 2 reps carry the team with the best accounts -The free product and pricing is so confusing that it kills me every time I try to close a deal -Sales leadership is a revolving door, and have no idea what they are doing -For some reason, we use our own product for everything when we shouldn't be -No clear promotion path -Unachievable sales targets -Obvious cost-cutting measures like opening a Salt Lake City office to try to get cheaper sales talent, moving away from investing in SF and NYC -Leads are barely qualified - BD org is a mess

Explore other reviews about Retool

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, with plenty of opportunity to work with modern tooling, supportive culture, and solid engineers

Cons

Retool’s in the middle of a transformation into the world of AI-driven app building and it’s caused its fair share of attrition. But, at least there’s strong buy-in across the company at this point

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s hard to find a company that seems to genuinely care about their employees. Leadership and frontline listens if you explain context and present solutions to challenges. Sales org is strong. Solid partner strategy. Product teams leaned in and listening. Flexible and supportive work life balance. And a really interesting and exciting direction in term of product market fit. Good benefits.

Cons

Calendars get busy fast during the day. Lots of competing priorities because we’re trying to compete with an ever changing market.

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