If I could give 0 stars, I would - Anonymous employee Retool Employee Review

1.0
Jun 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Office locations in SF and NYC are convenient and well-maintained -Stocked kitchen with snacks and drinks available for employees -The company’s brand recognition can be helpful for resume-building and future opportunities

Cons

Collaboration across teams is extremely difficult. Even the most basic requests are often ignored, delayed, or met with passive resistance. There’s a pervasive “not my job” mentality, where teammates are unwilling to assist outside of their exact lane — even when doing so would take minimal effort and improve broader outcomes. This behavior is consistent across many departments and makes it incredibly frustrating to get work done. Marketing in particular has faced high turnover and minimal support. It's hard to succeed when foundational pieces are missing and cross-functional partners are unwilling to engage constructively. There’s a tendency to deflect accountability, and it’s common to see colleagues publicly undermined or left out of the loop. PIPs are frequent and often come without clear paths for success. Pay is below market. Sales and Brand, in particular, were frequently condescending and dismissive — making collaboration feel more like conflict resolution than teamwork. W/L balance was ok for such a fast-growing start-up, but I'd rather take on more work than deal with all of the roadblocks that I encountered day-to-day during my tenure here.

Explore other reviews about Retool

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, with plenty of opportunity to work with modern tooling, supportive culture, and solid engineers

Cons

Retool’s in the middle of a transformation into the world of AI-driven app building and it’s caused its fair share of attrition. But, at least there’s strong buy-in across the company at this point

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s hard to find a company that seems to genuinely care about their employees. Leadership and frontline listens if you explain context and present solutions to challenges. Sales org is strong. Solid partner strategy. Product teams leaned in and listening. Flexible and supportive work life balance. And a really interesting and exciting direction in term of product market fit. Good benefits.

Cons

Calendars get busy fast during the day. Lots of competing priorities because we’re trying to compete with an ever changing market.

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