I would look for something else - Anonymous employee RevTrak Employee Review

I want to thank you for taking the time to give us your honest feedback. I am very sorry that your experiences at RevTrak have not matched our intention of being an environment you can trust that provides you challenge and opportunity. We will continue to find ways to improve, but I want to address a few of your specific concerns here. It is always our desire to fairly compensate our employees. There are several factors that we consider as we look compensation; the role itself and the skills required, the market rate for companies our size, and performance. An external HR firm conducts an annual audit of our salaries to ensure we remain competitive. It is our policy to typically give compensation increases on an annual basis and when an employee receives a promotion. When either of those events happen, we look at the three factors listed above and make the salary determination. One of our top priorities for 2017 is “Scaling People.” We are focused on deepening our leadership team’s skills set and equipping them for the tasks ahead. It is true that some managers are relatively new to leading others, but this is because part of our culture is to promote from within and train team members with the skills they need to be successful. We recognize that not everyone is comfortable with this strategy, but we are working hard to raise up managers who can successfully coach and lead their teams. Related to our benefits package, we believe our benefits remain competitive and, in some cases, outpace companies our size. We currently offer a comprehensive benefits package which includes health care options, dental and vision care options, along with a Life insurance policy paid for by RevTrak for each full-time employee. In addition, RevTrak makes a generous pension and profit sharing contribution to employees’ retirement accounts annually. We are always working to live out and improve our culture at RevTrak. I am sorry that our efforts are not meeting your expectations. I am thankful that you took the opportunity to share your thoughts and feelings here so that we can stop and think about the ways we can help you and others feel more valued. We do have an open-door policy, so if you would like to address any of these concerns with me directly, I am happy to meet with you.