Leadership - Senior Territory Manager Reynolds American Employee Review

2.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a great benefit package - health insurance, company car, and an amazing 401k contribution.

Cons

The word I would like to use is sad. I’ve been taught by professors, mentors, great managers, career websites, and lecturers that a healthy company has no titles and a robust communication flow up and down the line management structure. This is the way! What we have here is a push down management structure. A few leaders decide what’s best and that’s the end of it. This is a disconnect. A culture is optimal when communications is robust throughout the organization. The whole is greater than the few! This is the ideal situation of what’s working and what’s not. A well oiled machine. The structure we have is negatively effectively the field. We can’t say anything to our managers because they fall under the same push down structure. There is nothing more discouraging than this. A organization is a team not a few!

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
2mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

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