Pros
Salary was great and advancement for hard-working individuals was available. Benefits were fantastic and PTO allowances were outstanding. Plus, the travel and expense accounts were fantastic.
Cons
After the RJR merger in 2002 most employees expected the worst, however a CEO was brought in who fully understood what made the company great. However, after 7 years at the post, he was run off because he (allegedly) did not want to move back to North Carolina and take on the role of Reynolds American's CEO puppet. Due to that, in 2009, the current CEO, NB, was brought on from his most recent failure with GFI (an international wing of RJR/RAI that took care of SFNTC's international groups along with other RJR/RAI brands). Within just three months, the new CEO made some drastic changes that completely demoralized the employees and destroyed the culture of the organization. It is not clear, but NB either orchestrated or was forced to carry out the will of the powers that be at RJR/RAI, and removed the employees who felt that they were tasked with preserving the culture and spirit that made SFNTC a great company to work for. After that, as they say, it all began to go downhill. As it stands right now, according to peers still involved in the organization, RJR/RAI took the most incompetent employees to Winston-Salem and left the good ones to rot.
