These people are not human - Anonymous employee Reynolds American Employee Review

2.0
May 5, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are reasonably good, although the employee's share is high. The physical environment i.e., workspace is nice and relatively new.

Cons

The people who run this organization are not human. They promote their "favorites" and you can be certain that the least qualified person who is a 'favorite' is the person who will be, and is, promoted. All communcations from management are written in corporate speak, you never understand what they are saying. Management does not follow the "core principles" of the organization, they make a big deal of following the core principles posted on the RAI website, but management are the worst offenders in terms of treating employees with disrespect and unfairly.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
2d
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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