Stay Away! There’s A Reason Why There Is Over 100 Vacancies For The Territory Manager Position!!! - Territory Manager Reynolds American Employee Review

1.0
Sep 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Car, tuition reimbursed 85%, 401k

Cons

About 6-7 years ago we would probably see a maximum of 10 vacancies nationwide but it would be quickly filled in. These days people are leaving faster than they can fill. Lots of people leaving before the completion of their first year and some even leaving during training. Most likely duped and deceived by the 3rd party recruiters just to get them in and get paid. Even seasoned Territory Managers are leaving as well. Most are very upset about the direction the company is heading so they are leaving and I don’t blame them. When employees feel abandoned by the company, the only obvious route is to leave for a company that cares. People have been doing this and the company has done nothing to resolve it. Until they react to this, I wouldn’t take the chance coming here knowing they won’t take care of you either. When researching this company, notice the common theme is, horrible pay, horrible work-life balance, horrible management, horrible promotion opportunities. Mix in with the legit reviews are glowing fake reviews. It currently says we are 3.0 overall score but that’s because of the boosted fake reviews on here. In actuality, it’s more like 2.4 for the Territory Manager position.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1w
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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