The British are coming! The British are coming! - Territory Manager Reynolds American Employee Review

1.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

No talk of open door policy- as they don't care what you think! Benefits- Health 401K Training

Cons

What BAT has done to Reynolds American: 1. Use to get a 3% pay raise- in 2019 2.8% 2. In July 2018 Car went from $150 to $175 in the middle of the year 3. October salary changes announced.....Not effective until April 2019...unless you were hired in January TM3- most were moved to the "new Minimum pay" after the raise......not before! So TM3's with 4-7 years experience are all at the minimum...… You had to be a TM3 for 3 years to get the high achiever raise.....so high achievers with several reviews above the bar are now at the minimum pay You will NEVER have any idea how the company is doing with regard to your bonus. There are no quarterly updates on how we are doing! Two weeks before the bonus is paid, your told what the payout factor is for that year! Hard to motivate people when you don't know how your doing all year long 3. High performance pay increases and bonuses! Yes, BAT has eliminated the Exceeds category which came with 150% of bonus and a much bigger pay raise. Now there's only one higher achieves category. 4. Your review & your panel review (to see if your promotable) are all done in secret. If you have a good manager, they fight for you, a bad manager will give credit for your projects to others on their team that they want to promote. Other managers may speak up at your review/panel with "What they have heard" because they have not worked with the candidate. 5. HR has allowed DM's to run their divisions like autonomous nations. I have never seen more HR investigations on DMs and all without changes.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1w
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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