Not what it was. - Manager Reynolds American Employee Review

1.0
Jun 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Once a great company, there is still something left of the pre acquisition culture. You get to work with best in class talent, though many seem to be exiting or pursuing other opportunities.

Cons

In the last year, work life balance has become nonexistent. It feels like leaders within the department wear their after-hours and weekends in the office as a badge of honor, creating unhealthy and unsustainable pressure on teams from the top down. The post acquisition Tug-of-War for control between RAI and BAT has created a situation where it seems to me that many feel strained to perform their roles. It feels as the environment has taken its most passioned organizational advocates and exhausted them into a state of complete ambivalence. To combat negative reviews, it seems to me that H.R. focuses more on asking employees to promote positive reviews on LinkedIn and Glassdoor than having frank conversations about the cultural and business shifts that have occurred since the acquisition.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1w
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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